No products in the cart.
IMPORTANT INFORMATION!
Welcome to Kenyan Basket Imports Company, your gateway to exquisite handcrafted treasures from Kenya. Embrace the beauty of our diverse baskets, accessories, and home decor items, as we deliver the essence of Kenyan artistry to every corner of the globe.
While our physical stores adorn the vibrant cities of Nakuru, Nairobi, and Colorado, our commitment to you knows no borders. Yes, we proudly offer international delivery, ensuring our unique creations reach you, no matter where you are.
Explore our FAQs below for insights into our products, ordering process, and policies. Should you seek personalized assistance or have further questions, our dedicated customer support team is just a message away.
Thank you for choosing Kenyan Basket Imports – where the world is our canvas, and every creation tells a story of craftsmanship and culture.
FAQs
What types of baskets are available?
We offer an extensive selection of handcrafted baskets, including woven, beaded, and sisal varieties. Explore our diverse range for unique home decor.
How do I place an order?
To make a purchase, simply browse our website, select the desired items, add them to your cart, and proceed through the secure checkout process.
What payment methods do you accept?
We accept various payment methods, including major credit/debit cards, mobile money, and other secure online payment options for your convenience.
Can I track my order?
Yes, once your order is confirmed, you’ll receive tracking information via email. Log in to your account on our website to monitor the status of your delivery.
What is your shipping policy?
We provide nationwide shipping within Kenya. Shipping times and fees may vary; please refer to our detailed shipping policy for comprehensive information.
SHOPPING INFORMATION
Do you offer international shipping?
Currently, we only offer shipping within Kenya. We’re exploring options for international shipping and will update our customers once available.
What is your return policy?
If you’re not completely satisfied with your purchase, our return policy outlines the process for returns, exchanges, and refunds. Please review it for specific details.
Are your products eco-friendly?
Absolutely! Many of our products are handmade using eco-friendly materials, reflecting our commitment to sustainability and environmental responsibility.
How can I contact customer support?
For any inquiries or assistance, you can contact our dedicated customer support team through the “Contact Us” page on our website or via email at support@kenyanbasketimports.com.
Do you accept custom orders?
Yes, we welcome custom orders. Feel free to reach out to us to discuss your specific requirements, and we’ll work with you to create a personalized solution.
